Please allow 1-3 business days for “ready to ship” items and 10-14 days for custom orders. Please let me know if your purchase is time sensitive in the note section of your order and I will do my best to accommodate your request.
RETURNS & REFUNDS
Refunds are not generally offered, however if you are not 100% satisfied with your purchase please contact me as soon as possible. Please send an email to firstname.lastname@example.org with the reason for your return and any reasonable request will be granted. We do not accept returns on custom pieces or sale items.
Hand-dyed pieces should to be handled with care, but don't be scared! You got this!
DO NOT USE PRODUCTS WITH BLEACH ON YOUR HAND-DYED PIECES!
When in doubt, hand-wash and hang dry using a mild detergent, but there are exceptions! Read below.
Silk & Rayon Pieces like Silk Scarfs, Dusters, Robe, & Kimonos should be handled with care & caution since they are more delicate. All items should be hand washed with a mild detergent in cold water & hung to dry. Iron on low if needed. This is the best way to care for your pieces.
Cotton t-shirts, crewnecks & dog bandanas can be machine washed on a gentle cycle after hand-washing them the first few times to ensure there is no additional bleeding. They can then be tumble dried on low or hung to dry. Iron on low.
Bamboo socks: Hand-Wash or Machine Wash on gentle cycle with mild-detergent.
Hang to Dry or Dry on Low. Iron on low if needed but not recommended.
Throw Blanket: Machine Machine wash on gentle cycle. Tumble dry, low. Iron medium temp.
*For Roses Are Red: Make sure you hand-wash multiple times to make sure no dye bleeds. The red could turn other clothes pink so it is best to wash separately or make sure that it's not bleeding for washing with other items.
Have additional questions? Email us at: email@example.com